Module 01
Travel Industry & Business Foundations
Identity shift: Industry Decoder
What this module solves
Industry Decoder
B2B vs B2C, DMCs, OTAs, supplier chain, travel revenue flow and customer psychology.
Tour operatorsDMCsOTAsHotelsMargins
Real-world outcome
Practical business clarity.
Student understands how the travel industry actually works.
What Students Learn
- B2B vs B2C
- DMCs
- OTAs
- supplier chain
- travel revenue flow and customer psychology.
Practical Workshops
- Map a travel company's revenue flow
- Decode supplier roles
- Compare B2B and B2C scenarios
Deliverables
- Industry map
- Customer type sheet
- Revenue flow worksheet
Why it matters
How this helps in a real travel business.
This module connects classroom knowledge to operator behavior: better systems, cleaner communication, stronger supplier discipline, sharper proposals and more confident role-readiness.
Keep exploring
Related TourShala pages.
Next step
Ready to build Module 01 skills?
Apply for counselling and understand the pilot cohort structure.